Ultra-fast deployment of travel insurance

Founded in 2004 by former Europ Assistance employees, ASSUR TRAVEL has established itself as a major player in travel insurance and international mobility in France.

Faced with a traditional market that lacks flexibility and responsiveness, this wholesale broker has developed an innovative approach focused on the specific needs of its broker partners and their customers.

Today, ASSUR TRAVEL covers over 2 million travellers a year and 12,000 expatriates worldwide, through a network of 500 brokers and over 1,500 travel agencies.

The company stands out for its ability to respond to two distinct market segments: the international health of expatriates and international students on the one hand, and the insurance needs of leisure and business travellers on the other.

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In a fast-changing sector, ASSUR TRAVEL faced a number of critical challenges:

• Product innovation: Rapidly developing new cover adapted to changes in the market and new players (rental sites, theme parks).
• Commercial reactivity: Ensuring a high level of speed in setting up and pricing programmes to meet partners' expectations.
• Financial performance: Optimising portfolio monitoring and profitability while maintaining a high quality of service.

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To accompany ASSUR TRAVEL in its transformation, Seyna deployed a complete support, from the conception of the products, to the follow-up of the profitability of the portfolios:

• Flexible carrying capacity: Enabling the agile development of new travel insurance products adapted to different customer segments.
• Expertise in setting up programmes: Support in the design and pricing of solutions, with production up and running in just a few weeks.
• Advanced management tools: Dashboards and analyses for precise monitoring of portfolio performance.

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The collaboration between Seyna and ASSUR TRAVEL quickly bore fruit. In just one year of partnership :

• More than 200 new tour operator customers have placed their trust in ASSUR TRAVEL
• Turnover exceeded 1 million euros in premiums
• New programmes are now deployed in less than a week
• Proactive profitability management enables monthly adjustments to rates and guarantees
• Customer satisfaction has increased thanks to greater responsiveness in handling requests